⚠️ Shipping Notice — Due to ongoing geopolitical tensions in the Middle East, some international shipments may experience delays. We appreciate your patience. ⚠️ Shipping Notice — Due to ongoing geopolitical tensions in the Middle East, some international shipments may experience delays. We appreciate your patience.

Support · Shipping

Shipping & Delivery.

Fast, reliable shipping worldwide. Your YENGO ships the same day if ordered before 3pm.

Processing

Order Processing

All orders placed before 3:00 PM (local warehouse time) are processed and shipped the same day. Orders placed after 3pm are shipped the next business day.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Times

Shipping Zones

🇺🇸 United States & 🇨🇦 Canada

Standard: 3–7 business days

🇪🇺 Europe

Standard: 3–7 business days

🇬🇧 United Kingdom

Standard: 3–7 business days

🌏 Asia Pacific (incl. Japan)

Standard: 5–10 business days

🌏 Oceania (Australia, New Zealand)

Standard: 7–14 business days

🌍 Rest of World

Standard: 7–14 business days
Shipping rates calculated at checkout

Tracking

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your order directly from the carrier's website.

If you haven't received a tracking number within 2 business days of placing your order, please contact us.

Issues

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe, contact us immediately at hello@getyengo.com. We will resolve the issue as quickly as possible.