Returns & Refunds

Returns & Refunds

30-Day Return Policy

We offer a full 30-day return policy. If you are not completely satisfied with your purchase, return it within 30 days for a full refund — no questions asked.

How to Return

1. Email us at hello@yengo.com with your order number
2. We will send you a prepaid return label (for defective items)
3. Pack and ship your item back to us
4. Refund processed within 3-5 business days of receipt

Defective Items

If your item arrives defective or damaged, we cover all return shipping costs and will send a replacement immediately.

Exchanges

Want a different color or format? We are happy to exchange. Contact us at hello@yengo.com.

Refund Timeline

Refunds are processed within 3-5 business days and will appear on your original payment method.